wholesale info

Karen Foster Design Procedures

Minimum Order(s)

Opening Orders are $250

Re-orders are $100

 

New Accounts

To become a KFD customer fax or mail a completed and signed wholesale application, as well as a copy of your re-sale certificate, sales tax license, or completed exemption certificate to KFD (see contact information below). New international customers must include an equivalent business document. A signed application must be received prior to order shipment. Wholesale applications are available below. Your customer number will be assigned after receipt of your first order.

 

Notice of Inactive Accounts

Please be aware that any Karen Foster Design account that remains inactive for one year is subject to deletion. Retailers with deleted accounts must re-apply for a new Karen Foster Design account before a new order can be placed. Please see the information listed on this page for new account application procedures. All new accounts require a $250 minimum opening order.

 

Online Stores

Please include your online store address so we can view it prior to sending a catalog or approving a wholesale account.

 

Re-Sale Certificate/Sales Tax License

Sales tax will be charged on orders from customers without a current re-sale certificate on file with KFD.

 

Credit Terms

International accounts require prepayment. For U.S. customers, the credit application must be completed, signed and faxed or mailed to Karen Foster Design. New stores must be in business at least one year in order to apply for credit terms. You will be notified of terms upon approval. Prepayment is required for all orders or partial order exceeding the credit limit. Reorders causing the credit limit to be exceeded will be held pending the pay-down of previous balances. Invoices are due within terms from date of invoice.  Orders for accounts over 10 days past due will be held pending payment of past due amounts. Finance charges will accrue on past due accounts. Further account delinquency will precipitate order cancellation, revocation of credit terms and collections action, which includes an additional 35% charge. Credit applications are available below.

 

Backorders

When establishing your account, please indicate whether or not you accept backorders. Backorders will ship unless you indicate otherwise. If backordered items are not available to ship within 120 days, backorders will be cancelled. Backorders under $50 will be cancelled. Shipping costs will be charged for all backorders. Backorders will not ship to international accounts unless specifically requested through Customer Service.  If an account is past due or on hold, all backorders will be cancelled.

 

Credit Cards

A $30 fee is charged for declined credit cards and any specials relating to pre-paid orders will be void. Orders with a declined credit card will be put on hold for thirty days during which time you will be contacted for alternate payment. If the card does not approve within 30 days, or if we are not supplied with another form of payment, the order will be cancelled. For your protection, credit card information is no longer kept on file. You will be required to provide a credit card number each time an order is placed.

 

Shipping

Standard UPS shipping rates will apply to all orders, including international orders. International accounts may use other freight forwarders if prior arrangements have been made. All back orders over $50 will be charged actual shipping costs.  Freight carrier is subject to change without notice.

 

Damages/Shortages

Damages or shortages must be reported within five (5) business days of receipt of goods in order for a claim to be honored. Credit for damaged products will be honored only if the original packaging is retained for inspection.

 

Order Cancellation/Changes

Changes to orders will not be accepted. Order cancellation must be received in writing prior to shipment.

 

Past Due/Hold Accounts:

All accounts with a past due balance or on hold will have all standard orders and backorders cancelled.

 


Wholesale Application ( Adobe .PDF File )
Credit Application ( Adobe .PDF File )
Resale Certificate ( Adobe .PDF File )
Blank Order Form ( Adobe .PDF File )
Customer Feedback Form ( Adobe .PDF File )
2008 Consumer Shows ( Adobe .PDF File )
Angel Policy ( Adobe .PDF File )


Online Request Form
(*) denotes required field.
*Catalog Type:
*Store Name:
*Address:
*City:
    *State:      *Zipcode: 
*Country:
    *Resale #: 
*Telephone #:
    Fax #: 
*Length of Time Store Has Been In Business:  months
Website Address:
*How Did You Hear About Us?:
*Contact Person:
*Contact Person Email Address:
*Contact Person Phone #:
Comments: